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Returns Policy

Returns and Exchanges

If you are not satisfied with your purchase for any reason, please contact Forever England team on 01935 811970 or email us

Our Policy

When you buy something from us, we hope you love it.

However, should you change your mind we’ll be happy to offer you a refund within 28 days.

Be sure to return your items in their original condition and well protected along with your order details and reason for return. This right of exchange or return is in addition to your legal rights as a consumer, which is unaffected.

If goods are going to be returned damaged you may be liable for damage charge

Please note that the return costs are not pre-paid. However you may use our return service and we will be more than happy to arrange a collection via our courier company at charge of £13.00 but someone will need to be in all day to accept the collection as we cannot offer a specific time for collection. Failed collections will be chargeable at £13.00 per parcel.

Returns By Post

Please send your goods to:
Forever England – Returns
Unit 1-3 The Old Sidings
Station Road

We recommend that you return goods by registered post though your local post office – such as Royal Mail’s Recorded Signed For Delivery, gaining a proof of postage, as we will not be liable for items lost in transit on their way back to us without proof of postage.

Processing Your Refund

Refunds will be made against the original form, please allow up to 14 days of receipt of your returned items to be processed. Your refund will be credited back to your original method of payment. It may take up to two billing cycles for the credit to appear on your credit card statement. Our delivery charges are non-refundable, and Forever England is not responsible for delivery fees or lost returns.


Should you wish to exchange an item, please email or call 01935 811970 our office within 28 days from date of purchase and we will be happy to assist you.

PayPal Orders

When returning items purchased through PayPal, items must be returned via post to our warehouse in order to receive a refund to your PayPal account.

We want you to be delighted with your order...

If we fall short of your expectations, the colours don't work with your boudoir or you have simply changed your mind, return it to us within 28 days for a full refund. (P&P not included)

Please return unwanted items to:

Forever England Ltd
Unit 1-3 The Old Sidings
Station Road